FAQs

About visiting Fun HQ Cardiff

What are your opening times?

Weekends & School Holidays 10.00 – 18.00
Weekdays Term Time 12.00 – 20.00
(Times are subject to change – please check our social media channels for the latest opening times)

I have no previous climbing experience, is Clip 'n Climb for me?

Clip ‘n Climb is designed to be fun for EVERYONE regardless of ability! The difficulty of our challenges vary so there’s something for everyone to have a go at, from beginners to experts. Our staff will also be there to assist with those less confident.

How long do Clip 'n Climb sessions last?

Sessions comprise of a 10 minute safety briefing and harness fitting, followed by 55 minutes Climbing in the arena and 5 mins to debrief and remove your harnesses.

What time should I arrive for my Clip 'n Climb session?

Please arrive around 15 minutes before your session so we can ensure you are signed in and ready for briefing.

What should I wear for my Clip 'n Climb session?

Please wear comfortable clothing and trainers. No dresses or skirts please.

Open toed shoes, flip flops, boots, crocs, rock shoes or heels are not permitted in the climbing arena.

Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons.

Do you have lockers on site?

Lockers for small items such as keys and mobile phones are available for Clip ‘n Climb participants only near the safety briefing area.

Can I leave my child unattended?

There must be a supervising adult 18+ on the premises for saftey reasons – Climbing is fully supervised by trained staff so you can leave them in our capable hands but must not leave the premises – you can enter the arena to watch the child – 1 adult 18+ per child, you will have to watch the safety video and wear a hi vis within the arena – no other children can go into the arena only climbing children only

Is there parking onsite?

There is parking throughout the international sports village. Car parks can get busy at peak times so please ensure you arrive in enough time to check in for your booked session.

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How do I get to Fun HQ?

By Car

Sat Nav Reference: CF11 0JS

By Bus

Plan your bus journey here

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Fun HQ is situated in the Vindico Arena at the International Sports Village, Cardiff

What is the age restriction for Active Play Zone @Fun HQ Cardiff?

The Active Play Zone is suitable only for Children under 12 years old.

  • Our Active Playzone is monitored at all times by helpful staff members
  • Children can be accompanied by an adult 18+ only
  •  1 adult per child only

Do I need to book for the Active Play Zone?

No advance booking is required for the Active Play Zone, tickets can be bought at the Play Zone Entrance on the day and Entrance is on a first come first served basis.

The Active Play Zone is a separate attraction to ClipNClimb and access to Play Zone is not included in Climbing Tickets

How long do sessions last on the Active Play Zone?

Sessions are a maximum 2 hours long.

Do children wear shoes in the Active Play Zone?

No shoes are to be worn in the Active Play Zone, all children must wear socks at all times. Socks are available to purchase at Fun HQ should you forget them.

Can I bring my own food & drink?

No – Only Food & Drink Purchased at Fun HQ Kitchen can be consumed on the premises, however we do allow birthday parties to bring along a Birthday cake

Additional information